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Your information at efiktoto — including your registered details, wallet activity with DANA, OVO, and GoPay, and session history — is handled with care and kept under your control. This policy explains what we collect, why we collect it, and what choices you have. Access depends on local law and eligible regions.
We collect only the information needed to run your account and process your activity. When you register, we record your login credentials and contact details. When you make a transaction — whether through DANA, OVO, or GoPay — we record the transaction reference, amount, and timestamp, but we do not store your full e-wallet credentials or PIN. Session data is held to keep your account continuous across devices so that when you return on a different phone or browser, your balance and history are exactly where you left them. We do not sell your personal data to third parties. We may share limited data with payment processors strictly to complete a transaction you initiated, and with regulatory bodies where local law in Indonesia requires it. Data shared with payment processors is governed by their own policies. We retain account data for as long as your account remains active, and for a period after closure as required by applicable law. You can request a summary of what we hold at any time through our support channel. Availability of all services depends on local law and eligible regions.
Transaction references from DANA deposits and withdrawals are logged to your account history. We do not store your DANA PIN or full account credentials.
OVO payment activity is recorded as a transaction entry in your wallet log. OVO credential details remain with OVO; we receive only the confirmation reference.
GoPay transfers generate a reference number visible in your account dashboard. We hold this reference for your records; no GoPay account token is stored on our side.
Not everything connected to your session falls under this policy. Understanding the boundary helps you know who to contact when a question arises. Our policy covers account data and activity on efiktoto directly. Third-party services you connect — such as your e-wallet provider — operate under their own privacy terms, and we have no control over those.
Login records, device session tokens, and account settings are fully within scope. You can review and update these details after signing in to your account page.
Deposit and withdrawal entries processed through DANA, OVO, or GoPay are covered. The reference data we hold is visible in your account dashboard after login.
Your game session history and activity logs on the platform fall within this policy. This covers activity across all game categories available in your account.
E-wallet providers, payment networks, and any external links you follow operate under their own privacy policies. We are not responsible for how those services handle your data.
You have real, actionable choices over the data we hold. The most common actions — reviewing your account record, correcting a detail, or asking a question — can be handled directly or through our support team. After logging in, your account dashboard shows the contact details and session history we currently hold. If something looks wrong, you can raise a correction request through the support channel listed below. For a full data summary or a deletion request after account closure, contact our Indonesia support team by email. We will respond within the timeframe required by applicable local law. Note that some data — such as transaction records tied to regulatory obligations — cannot be erased immediately, and retention periods are set by law rather than by us. Where deletion is not possible right away, we will explain why and give you a timeline.
Log in and open the account settings page to see the contact details and preferences we currently hold for your profile.
If your registered name, contact number, or email is outdated, update it directly in account settings or submit a correction request to our support team.
For any question about what data we hold or why, contact our Indonesia support team by email. Provide your registered account email so we can locate your record.
To request a full data summary or start an account closure, email our support team. We will confirm receipt and respond within the applicable timeframe under local law.
If you have a question about this policy, want to review your data, or need to raise a correction, use the channels below. For account-specific questions, always include your registered email address so our team can locate your record without delay.
Send privacy and data questions to our Indonesia support address. Include your registered account email and a short description of your request.
Log in to review your current account details, session history, and transaction records. The current state of your profile is always shown there after login.
For quicker questions about your account data or policy scope, our live chat is accessible after login. Our team handles Indonesia region queries in English.
We apply standard security practices to protect the data we hold. Account sessions use encrypted connections, and access to your stored record is restricted to authenticated requests. Here is a summary of the four key areas that affect your account most directly.
We use session cookies to keep you logged in across pages and to remember your preferences. You can clear cookies through your browser settings; doing so will end your active session. We do not use cookies to track your activity on external sites.
Your account is protected by your login credentials. We recommend using a strong, unique password and not sharing it. If you suspect unauthorised access, change your password immediately and contact our support team through the channel listed above.
We keep your account data for as long as your account is open, and for a period after closure as required by law in applicable regions. Transaction records tied to DANA, OVO, or GoPay payments are retained for the minimum period local regulation requires.
When this policy changes in a meaningful way, we will update the version date at the top of the page and, where required, notify you via your registered email. The current version is always available on this page.
These are the questions our Indonesia account holders ask most often about how their data is handled. If your question is not covered here, reach our support team by email or live chat.
We collect your name, email address, contact number, and the details you provide during account setup. We also log your login activity and device session information to keep your account continuous across sessions. We do not collect payment credentials like your DANA or OVO PIN.
Yes. Log in and open your account dashboard to view the contact details, session history, and transaction records we currently hold. For a full structured summary, send a request to our support team by email with your registered account address.
We share data only with payment processors — such as the networks behind DANA, OVO, and GoPay — to complete transactions you initiate, and with regulators where local law requires it. We do not sell your data. Each processor operates under its own privacy policy.
Open account settings after login to update your contact details directly. If the field is locked or the correction involves your registered name, submit a request to our support team by email and we will handle it from there.
We retain account and transaction records for the period required by applicable law in your eligible region after account closure. Transaction data tied to DANA, OVO, or GoPay payments may be subject to longer retention under local financial regulation. We will explain the applicable timeline if you request account closure.
Email our Indonesia support team with your registered account address and a deletion request. We will confirm receipt and process it within the timeframe local law requires. Note that some records — such as transaction logs tied to regulatory obligations — cannot be erased immediately.